Trans Universal Logistics Privacy Policy

Introduction

At Trans Universal Logistics Ltd (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website or services.


1. Information We Collect


  • We may collect the following types of personal information:
  • Contact information: Name, email address, phone number, and company details.
  • Account and service information: Details necessary to provide our logistics services, including shipment information and payment details.
  • Website usage data: IP addresses, browser type, pages visited, and other analytics data collected via cookies.


2. How We Use Your Information


  • We use your personal information to:
  • Provide and manage our logistics, warehousing, and distribution services.
  • Respond to inquiries and communicate with you about our services.
  • Improve our website, services, and user experience.
  • Comply with legal obligations, including Customs and transport regulations.


3. Sharing Your Information


  • We do not sell your personal data. We may share information with:
  • Service providers: Trusted partners who help us deliver our services (e.g., carriers, IT providers).
  • Regulatory authorities: When required by law, such as Customs or tax authorities.
  • Business transfers: In the event of a merger, acquisition, or sale of company assets.


4. Data Retention


We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.


5. Your Rights


  • Under UK GDPR, you have the right to:
  • Access the personal information we hold about you.
  • Request correction or deletion of your personal data.
  • Object to or restrict processing of your data.
  • Withdraw consent at any time (where applicable).
  • Lodge a complaint with the Information Commissioner’s Office (ICO).


6. Cookies and Tracking


Our website uses cookies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.


7. Security


We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss.


8. Changes to This Policy


We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


9. Contact Us


If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Trans Universal Logistics Ltd

Unit 16, Admiralty Park, Camberley, Surrey, GU15 3DT

Email: logistics@transuniversal.co.uk

Phone: 02088902800